Privacy Policy
At BoldBalance, operated by Lumiere Tech Solutions, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using our website and services, you agree to the terms outlined in this policy. We regularly review and update our practices to ensure the highest standards of data protection.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Identifiable Information (PII): This includes your name, email address, postal address, phone number, and payment information (processed securely by third-party payment processors). We collect this when you register for an account, subscribe to our newsletter, make a purchase, or contact us directly.
- Usage Data: We automatically collect information on how the service is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For more details, please refer to our Cookie Policy.
2. How We Use Information
The information we collect is used for various purposes, including:
- To provide and maintain our service, ensuring you have uninterrupted access to our fitness and well-being content.
- To notify you about changes to our service, such as new features, updates, or policy revisions.
- To allow you to participate in interactive features of our service when you choose to do so, like commenting on blog posts or joining community forums.
- To provide customer support, addressing your inquiries and resolving any issues you may encounter.
- To gather analysis or valuable information so that we can improve our service, understanding user behavior and preferences.
- To monitor the usage of our service, identifying trends and potential areas for enhancement.
- To detect, prevent, and address technical issues, ensuring the stability and security of our platform.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
3. Data Sharing and Disclosure
We may share your information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Lumiere Tech Solutions is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
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For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Lumiere Tech Solutions.
- To prevent or investigate possible wrongdoing in connection with the service.
- To protect the personal safety of users of the service or the public.
- To protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
The security of your data is paramount to us. We strive to use commercially acceptable means to protect your Personal Data. We implement a variety of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- Company Name: Lumiere Tech Solutions
- Address: 10 Downing St, Westminster, London SW1A 2AA, United Kingdom
- Phone: +442079250918
- Email: [email protected]
- Working Hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM
We are dedicated to ensuring your privacy and providing a secure and transparent experience. Thank you for trusting BoldBalance with your personal information.